Privacy Policy

Published on 28.11.2024
1. Who is responsible for processing your data?

The entity responsible for processing your personal data is Contemporary Student Solutions Albania SHPK (hereinafter, “CSSA”), located at “Rruga Bulevardi Kryesor, Lagja 4, Zona Kadastrale 8514, Durrës, Shqipëri, 2001”, registered in the National Business Registry in 16/07/2024 with identification number M41916501C.

This Privacy Policy governs access to and use of the website www.studentcard.al (hereinafter, the “Website”) that CSSA makes available to internet users (hereinafter, the “Users”) interested in the products and services (hereinafter, the “Services”) offered by CSSA.

Contact email: contact@studentcard.al

2. Recommendations

Please read and follow these recommendations carefully:

  • Keep your device updated with antivirus software against malware and spyware that could compromise your internet navigation and stored information.
  • Read and review this Privacy Policy and all legal texts provided by CSSA on the Website.
 
3. Information collected by CSSA through the Website

For proper functionality, CSSA may access the following data provided by the User:
(i) Identification data: name, surname, ID card or passport, identification photo.
(ii) Personal characteristics: date of birth, gender.
(iii) Contact data: email, phone, Instagram, or TikTok.
(iv) Academic data: education, educational institution, profession.

4. Why is CSSA authorized to process your data?

The legal basis for processing User data via this Website is the User’s consent, as well as the execution of a contract or pre-contractual measures requested by the User.

By accepting this Privacy Policy and checking the corresponding boxes, the User consents to the processing of their data.

CSSA ensures the secure handling of your personal data in accordance with the EU General Data Protection Regulation (GDPR) (Regulation 2016/679) and in accordance with Albanian law for the protection of personal data (law nr. 9887 of 10//03/2008 of the Republic of Albania).

Users can withdraw their consent at any time by emailing contact@studentcard.al, without affecting the lawfulness of prior data processing.

5. Purposes of data processing

Your personal data collected by CSSA may be used for the following purposes, depending on the consent provided:
(i) To provide the services and content of the Website.
(ii) To send communications about CSSA’s products and services via mail, email, SMS/MMS, or equivalent methods.
(iii) To manage and respond to User’s requests, inquiries, or issues.

6. Accuracy of data provided by Users

Users guarantee the accuracy of their data and commit to informing CSSA of any changes. CSSA reserves the right to deny services to any User who provides false information.

Users should protect their data diligently using appropriate security tools. CSSA will not be responsible for unauthorized alterations, theft, or data loss unless caused by CSSA’s negligence.

7. Data retention

User data will be retained as long as it remains relevant for the purposes for which it was collected, or until the User requests deletion.
Afterward, CSSA will retain information for legally mandated periods.

CSSA is committed to maintaining the confidentiality of personal data as required by law.

8. User rights

Users have the right to:
(i) Access their personal data.
(ii) Request the correction of inaccurate data.
(iii) Request the deletion of their data.
(iv) Limit data processing.
(v) Object to data processing.
(vi) Request data portability.
(vii) Avoid decisions based solely on automated data processing.

To exercise these rights, Users can email contact@studentcard.al with their request and a copy of their ID.

Users can file complaints with supervisory authorities if they believe their rights are violated.

9. Data security

CSSA has implemented measures to protect User data against unauthorized access, loss, or misuse, ensuring compliance with applicable legislation.
However, Users should be aware that no online security system is infallible.

10. Transfers to third parties

User data will not be transferred to third parties unless necessary for processing purposes outlined in Section 4.

CSSA will share data with ISIC Global Office B.V. (Keizersgracht 174-176, 1016DW Amsterdam, KvK-nummer: 53580222), which acts as the data processor for managing User license numbers.

11. Questions

For any questions about this Privacy Policy, contact contact@studentcard.al

Users can file complaints with the Albanian Commissioner for the Right to Information and Protection of Personal Data (IDP.al) via phone (+355 42237200), postal address (Rr. “Abdi Toptani”, Nd. 5, Kodi postar 1001, Tiranë), or online at https://idp.al/kontakt/.

12. Acceptance and consent

By accepting this Privacy Policy, the User agrees to the processing of their personal data by CSSA in the manner and for the purposes stated.